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Vendors can invite their own drivers and staff from the app and assign jobs to them. The vendor is responsible for what their staff do on QooKey.

In the app go to Profile → Settings → Delete account & data, or use qookey.com/delete-account. The Privacy Policy explains what happens to your data.

Goa first. More areas open as vendors and drivers join. Available on Android and iPhone.

Pickup: the vehicle is at A and a driver takes it to B, where the vendor's customer collects it. Drop: the customer returns the vehicle at A and a driver takes it to B. Transfer: the vehicle moves from A to B with no customer involved. A is always where the driver gets the vehicle; B is where it leaves the driver's hands.

Open My posts. You can pause, reschedule, relist or delete a post. Please keep your posts up to date so nobody plans around a job that is gone.

QooKey suggests posts that fit yours, for example the same route and time. A match is a suggestion, not a promise: you still chat and both confirm.

Only after both sides confirm the deal in chat. Until then numbers stay private, so please don't share contact details in posts or chat.

Agree the job and the price in chat, then both sides confirm. The confirmation window is 15 minutes for pickups, drops and transfers, and 1 hour for vehicle rentals.

You can reconnect in the same chat. If your plans change, please cancel early so the other person can plan.

Mark it as "not happened" in the app, and use the report option if something went wrong. Our team looks into every report.

No. You agree the price for a job directly with the other user in chat and pay each other as agreed. QooKey does not collect, hold or pay out money between users.

Yes, always. It's a free seat from one driver to another driver going the same way. Never ask for or offer money for a Free Lift.

Don't share or pay anything. QooKey will never ask for your OTP, UPI PIN or bank details. Report the user in the app.

No. Only you and your staff see the plate. Other users see the make, model, gear and fuel.

Only you and the staff you give access to. It's your private business record.

No. For a job you can share a live tracking link with your customer. Customers never book or pay through QooKey.

Office Book blocks overlapping hours on the same vehicle, and only one job can be active per vehicle at a time. Check the Calendar tab to find the existing booking.