Support

Last updated: 3 October 2026

Need help with QooKey? Start here. Most answers take a minute to find.

1. Quick answers

Our FAQ answers the most common questions: what QooKey is, how posts and matches work, confirming a deal, Free Lift and Office Book.

Open Support in the app. Each completed connection has its own support chat, so we already know which job you mean.
To report a user, a post or a deal, use the report option in the app. If a confirmed job did not take place, mark it as “not happened”.
Short how-to videos are in the app wherever you see the ❓ button.

Fill in the form and we will get back to you on your mobile number or email. Fields marked * are required.

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Prefer email? Write to support [at] qookey.com.
Never send your one-time code (OTP), UPI PIN or bank details. QooKey will never ask for them.

Write to the same address with “Grievance” in the subject line. We aim to acknowledge it within 24 hours and resolve it within 15 days.

Delete your account in the app (Profile → Settings → Delete account & data) or at qookey.com/delete-account.
How we handle your information: Privacy Policy.
The rules for using QooKey: Terms of Service.

Phone numbers stay private until both sides confirm a deal. Do not share contact details before that.
If anyone asks for your OTP, PIN or a payment to “unlock” a job, do not pay or share anything, and report them in the app.
In an emergency on the road, call 112.